Privacy Policy
DVSense (hereinafter referred to as we) attaches great importance to the protection of your personal information and privacy. We understand that the security of personal information is not only closely related to your rights and interests but also serves as a fundamental basis for us to provide high-quality services. Therefore, we strictly comply with relevant laws and regulations and adopt advanced and reasonable technical and management measures to ensure that your personal information is secure and under your control.
Currently, our headquarters are located in Beijing, and we have a subsidiary in Hangzhou. We will continue to expand our business layout in the future to provide high-quality products and services to more customers.
This DVSense Privacy Policy (hereinafter referred to as “our Policy”) aims to help you clearly understand how we collect, use, store, and protect your personal information, as well as the rights you are entitled to.
Our Policy applies to all services provided by us (hereinafter referred to as “DVSense Services”), such as:
The official website (https://www.dvsense and its subdomains)
Various online platforms, products, and services associated with our Policy
By using DVSense Services, you acknowledge that you have read, understood, and agreed to all the contents of our Policy.
Special Notes
Unless you refuse data collection through your account or system settings, the personal information you provide or authorize us to collect during your use of the services will remain authorized for use by us throughout the service period.
After you deactivate your account, we will cease using and delete or anonymize your personal information, except as otherwise required by laws and regulations.
Data that cannot identify you either on its own or when combined with other information is not considered “personal information” under the law.
If you are a minor, please stop using our services immediately and browse this website only under the guidance of a guardian.
How We Collect and Use Your Personal Information
We follow the principles of legality, legitimacy, necessity, and good faith when collecting and using your information in the following scenarios:
Contacting Us
Scope of collection: When you submit a request, we will need to obtain your email address and project location. You may also choose to provide your name, position, company name, and phone number to help us communicate with you more accurately and efficiently.
Service Support
During the materials download process, we may collect your email address for verification purposes.
When you submit an After-sales Support request, we may collect your name, phone number, and shipping/return address (if applicable).
We may invite you to participate in surveys to improve our products and services, which you may choose to join voluntarily.
Recruitment
When you apply for a position, we may collect your name, contact details, educational background, work experience, and other relevant information. You may also choose to upload or submit your resume.
Note: If new business functions involving personal information collection are added in the future, we will notify you in a prominent manner and obtain your consent in advance.
Use of Cookies and Similar Technologies
We use cookies to store your login status, preference settings, and other information to improve your service experience.
You may manage or delete cookies through your browser settings, though this may affect certain functionalities.
We may use pixel tags and other technologies on our website or in emails to optimize product performance and service quality.
Protection and Storage of Personal Information
Security measures: These include but are not limited to HTTPS encrypted transmission, data masking, and access control mechanisms.
Risk reminder: Even though we take reasonable security measures, information leakage may still occur due to force majeure. In such cases, we will notify you at the earliest opportunity and report to the regulatory authorities.
Entrusted Processing, Sharing, Transfer, and Public Disclosure
Entrusted processing: If we engage third parties to process data, we will sign strict data protection agreements with them and monitor their security measures.
Sharing: We will not share your personal information with any third party without your explicit consent, unless otherwise required by laws or regulations.
Transfer: Transfers will only occur with your consent or during mergers and acquisitions, and the receiving party must assume the same data protection obligations.
Public disclosure: We will only disclose your personal information with your active consent or when required by laws and regulations.
Your Rights Regarding Personal Information
Access and correction: You may contact us to access or correct your personal information.
Deletion: You may request the deletion of your personal information when the conditions prescribed by laws and regulations are met.
Withdrawal of consent: You may withdraw your authorization via account settings or by deactivating your account.
Account deactivation: Upon deactivation, we will delete or anonymize your personal information.
Protection of Minors’ Personal Information
Our products and services are primarily intended for adults. If we discover that we have collected minors’ personal information without the consent of their guardians, we will delete it immediately.
Updates to This Privacy Policy
If we need to update our Policy due to business development, changes in laws and regulations, or security reasons, we will notify you via announcements on our official website or through other reasonable means. Continued use of our services after an update indicates your acceptance of the revised Policy.
How to Contact Us
If you have any questions, suggestions, or complaints regarding our Policy, please contact us through the following channels:
Phone: (+86) 10-81560806
Email: dvsense@dvsense.com
Once we receive your feedback and confirm your identity, we will respond as soon as possible.